FCMB’s mobile USSD code is *389*214#. To use the FCMB USSD service, you have to visit any FCMB branch or call their customer care on 01-2798800 to get your PIN.
- To transfer money or do any other transaction after getting your PIN, simply dial *389*214# and follow the on screen instructions.
How to Transfer Money with FCMB Mobile Transfer Code
Account holders are to dial *389*214# from their mobile phone. Three options are displayed on the phone screen alongside a welcome message.
- Activate with card
- Activate with Account
- Activate with Mwallet
Choose option 2 to activate with account number. Afterwards call FCMB Contact Centre on 01-2798800 to generate a PIN for your transactions, this will be sent within minutes. Further dial *389*214# on your phone, navigate to Security then select Change PIN from the on-screen commands. Enter the default PIN issued to by the bank then enter your new 4-digit PIN. Your USSD mobile transfer is now fully activated, for subsequent transactions dial *389*214#.
How to Check FCMB Account Balance on Mobile Device
To check your FCMB account balance on your mobile device, dial *389*214# on your mobile phone and follow the on-screen options. Your account balance gets displayed on your phone.